XARIDOR BILAN MULOQAT QILISH ETIK VA ESTETIK TALABGA RIOYA QILISH
Keywords:
etika, estetika, xaridor, muloqat, xizmat ko‘rsatish, til madaniyati, mijoz bilan aloqa, muomala madaniyati, savdo psixologiyasi.Abstract
Ushbu maqolada zamonaviy savdo-sotiq jarayonlarida xaridor bilan muloqat qilishda etik va estetik talablarga rioya qilishning ahamiyati yoritilgan. Xaridor bilan yuzma-yuz yoki onlayn shakldagi muloqatlarda madaniy muomala, samimiy munosabat va tashqi ko‘rinish gigiyenasi kabi omillar mijozlar ishonchini qozonishda muhim rol o‘ynashi ta’kidlangan. Shuningdek, xizmat ko‘rsatish sifati, til madaniyati va muloqot psixologiyasi orqali mijozga yoqimli taassurot qoldirish mexanizmlari ko‘rib chiqilgan. Maqolada soha mutaxassislari tajribasi va amaliy tavsiyalar asosida samarali muloqat yuritishning uslublari tahlil qilingan.
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