THE STRATEGIC IMPORTANCE OF SERVICES IN THE E-COMMERCE ECOSYSTEM

Authors

  • Raximova Sevara Gayratovna Senior Lecturer at the Department of Digital Technology Convergence, Tashkent University of Information Technologies Author

Keywords:

E-commerce, logistics, digital payments, customer support, cybersecurity, digital marketing, sustainability, competitiveness.

Abstract

This article explores the strategic importance of services in the e-commerce ecosystem, emphasizing their role as key drivers of competitiveness, sustainability, and consumer trust. It examines logistics, financial systems, customer support, cybersecurity, and digital marketing as interdependent components that collectively shape the growth and resilience of online trade. The study highlights that without efficient and innovative services, e-commerce platforms cannot meet the demands of modern consumers or adapt to the challenges of globalization and digital transformation.

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Published

2025-10-01