A COMPARATIVE STUDY OF POLITENESS STRATEGIES IN ACADEMIC AND INFORMAL EMAILS
Keywords:
Politeness strategies, academic emails, informal emails, communication.Abstract
Politeness strategies are considered as linguistic tools used to express respect and sympathy, maintain harmony and manage social relationships while communicating. As Brown and Levinson (1987) explain, politeness functions as a universal mechanism through which speakers protect both their own and others` “face”, or social self-image. In the rapidly changing world, digital tools are evolving, so it is important to understand how to express politeness both in academic and informal ways. This study investigates the differences in politeness strategies used by undergraduate students. Overall, understanding and applying appropriate politeness strategies not only improves written interaction but also fosters more respectful and culturally sensitive communication.
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References
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https://doi.org/10.22363/2313-2299-2021-12-2-223-239
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